Privacy Policy
Last Updated: April 1, 2025
1. Introduction
QistasChain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").
This Privacy Policy has been designed to comply with the General Data Protection Regulation (GDPR) and to align with Islamic principles of transparency, trust, and respect for privacy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our Services
- Contact our customer support
- Subscribe to our newsletters
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Business information
- Blockchain wallet addresses
2.2 Blockchain Data
Due to the nature of blockchain technology, transactions conducted through our Services are recorded on a public blockchain. This may include wallet addresses and transaction details, which are publicly visible on the blockchain.
2.3 Automatically Collected Information
When you access our Services, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Usage patterns
- Referring URLs
3. Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal information based on the following legal grounds:
- Contractual Necessity: To perform our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, provided they do not override your fundamental rights and freedoms
- Consent: When you have given us specific consent to process your data
- Legal Obligation: To comply with legal obligations to which we are subject
4. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Services
- To process and complete transactions
- To verify your identity and prevent fraud
- To communicate with you about our Services
- To improve our Services
- To comply with legal obligations
- To enforce our Terms of Service
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us provide our Services
- Business Partners: Trusted partners who assist us in offering our Services
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Data Protection Rights (GDPR)
Under the GDPR, if you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: You have the right to request copies of your personal information
- Right to Rectification: You have the right to request that we correct inaccurate information
- Right to Erasure: You have the right to request that we delete your personal information
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information
- Right to Data Portability: You have the right to request that we transfer your personal information to another organization or to you
- Right to Object: You have the right to object to our processing of your personal information
To exercise these rights, please contact us at privacy@qistaschain.com.
9. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when transferred internationally.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@qistaschain.com
Address: [Your Physical Address]
14. Data Protection Officer
Our Data Protection Officer can be contacted at dpo@qistaschain.com.